Frequently Asked Questions
Everything you need to know about shopping with Hyperlite.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day return policy on all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, Hyperlite ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
Are your products covered by a warranty?
Every Hyperlite product comes with a 1-year limited warranty against manufacturing defects. If you experience an issue, please reach out to our warranty department with your order number.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can change or cancel your order within 1 hour of placement by contacting our customer service team.